Tag Archive: Marketing

Why the future of advertising is influencer?

August 18, 2020 12:26 pm Published by

What was one of the first lessons your parents taught you?

“Never talk to Strangers”.

Yet, what do we as brands try to do every day? 

It’s not our fault though. It is behavior engrained by decades of mass production, media consumption habits, and the lag of translating real value from (digital) advertising to real results for brands.

Adtech has evolved over the last 25 years, bringing about tension between ad personalization and data privacy. The next 10 years of adtech evolution has suddenly been compressed as a result of COVID, and what this translates into, is a mass migration of ad spend from traditional mediums like outdoor, print, and even TV to new mediums like influencer. 

Let’s understand what has changed, and why? And how you can navigate the noise to find real return on ad spend.

To sell a product, you need to reach a target audience with a message (content) and you need a “shelf” where your audience can purchase the product.

In the early days of mass production when mediums such as TV and Radio were used for reaching a mass audience, the objective was to produce a product and distribute it to a shelf near you for as little as possible. The “Brand” controlled the narrative and became the vehicle of trust. There were many ways to optimize the cost of reaching consumers and optimize the chances of success through shopper marketing, neuroscience, and distinctiveness on shelf, etc. 

However, the problem here was that it was difficult for the brand to know who their customers actually were. In response, along came industries such as CRM, Loyalty, and post-purchase upsell and cross-sell mechanisms that add value and return by extracting more revenue from existing and incremental spend. 

Over time, digital advertising and with it social media-enabled much better targeting of audiences and ad optimization. Add eCommerce, and for the first time brands actually got to meet their customers at scale, and perhaps more importantly understand which 50% of their ad budget was actually working.

But, there was still one major hurdle to overcome. The narrative that the brand once controlled had moved from a “one-to-many” model to a “many-to-many” model. The brand was no longer the host of the party, the party was now at the consumer’s house and no matter how hard the brand knocked, it was up to the consumer to unlock the door and allow the brand into the party and become part of the conversation. The power was now in the hands of the consumer. 

Enter Influencer Marketing…..

The rise and rise of influencer as an advertising channel is best illustrated by the search trends in the Google trends data below:

Celebrities such as Kylie Jenner have been quick to leverage their celebrity founded on traditional channels within social media helping them to build billion-dollar brands. Others have leveraged this trend to amass huge passionate followers and launch their own businesses founded on social media alone – Chiara Ferragni  – @chiaraferragni. What follows are big and small brands alike trying to unlock the consumer’s front door and join in on the conversation by leveraging consumer trust from within the party – AKA influencers.

Given the rise of the nano, and micro-influencer and that engagement is directly proportional to reach, what has evolved is:

  1. The cost of producing authentic content by working with influencers has come down.
  2. You can now reach highly engaged audiences by using more nano & micro-influencers at once through the right tech.
  3. Resulting in being able to leverage the trust that niche audiences have in influencers at scale.

Check Out.

Now that we understand how advertising has evolved, let’s unpack the evolution of the shelf. While COVID has added fuel to the burning of retail and migration to the online checkout, the next step in evolution moves the shelf from the brand owned eCommerce website and marketplace (read Amazon) to the point of purchase itself through a “distributed link” – meaning the checkout can now happen on any platform anywhere – on Instagram; on the influencer’s profile; on a live video or on any URL, and still, get fulfilled by “Amazon” – hence fulfillment becomes a commodity. 

Lastly, you have social proof built-in, which means the content, the purchase, and the referral all happen at the same time, fuelling an increase in your Return On Ad Spend (ROAS).

What this means is that if done correctly, a big or small brand can quite literally go from zero to hero overnight. 

Do you believe that the future of advertising is influencer?

Here are my top 5 tips for working with influencers to cut through the noise and improve your Return On Ad Spend.

  1. Work with micro & nano Influencers at scale instead of celebrities, this will be much more cost-effective.
  2. Allow the influencer to create the content and try not to dictate too much. Influencers know their audience needs much better than we do, if the audience smells a lack of authenticity your campaign will not work and that door will remain locked.
  3. Bring the Point of Purchase as close as you can to the content.
  4. Use Branded Content Ads to reach new audiences with the sophisticated targeting capabilities of Facebook (& Instagram).
  5. Ensure you are tracking your ROI and ROAS which should outperform traditional and digital ad channels. 

If you have any questions or comments, feel free to reach out to [email protected]

Ryan Silberman.

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Brands look to influencer marketing to drive awareness and sales

March 9, 2017 12:37 pm Published by

Every day there’s a disruption to the process of retailing. Amazon is now the biggest retailer of fashion. Laast month, Berkshire Hathaway, the investment firm run by Warren Buffett, sold 90% of its holdings in Walmart because it believes the traditional approach of retailing is changing fast. What’s core to these changes? The consumers are spoilt for choice, deals, and convenience through delivery and easy exchange. The question remains, which marketing and advertising initiatives work best in light of these changes?

What’s staying very much the same is that retailers have to continue advertising to their prospective audiences. More digital players are retailing through e-commerce (e-tailing) and are attracting potential customers from where they spend a lot of their time: online.

Influencer marketing is the traditional approach to “word of mouth”, but in a 2017 setting. It is collaborating with a credible creator to produce content and share it with audiences by highlighting the retailer’s brand, campaign, or specific product. Awareness leads into a funnel of conversion, and ultimately, a sale. To help motivate your next marketing initiative, here are some of the important motivators behind the use of influencer marketing as a core strategy. 

 

Influencers are your partners in user-generated content

Imagine having any number of creative agencies on tap, each owning access to a niche audience that you’re after, who can work with your brand to share relevant content? Creators understand the product or service in a way that’s important to their audience. They help brands make meaningful marketing material for their target market.

 

Influencers help build trust and credibility

If you’re a brand breaking into a new territory or a startup with a new product wanting to launch, your brand probably lacks credibility. The most promising way to make up for that is by leveraging the social credibility of a creator and making use of their reach to convey your message to a wide audience.

 

Celebrate your customers like celebrities

Not every brand can afford Justin Bieber as their brand advocate. Forbes recently covered the rise of the micro-influencer, the everyman with a social following of 10,000 people. Enabling them, and rewarding them, for being brand advocates can do wonders for sustained awareness online. Attracting their friends and people of similar interests to buy your product or service.

 

Create experiences for consumers

Associating the experience of the outdoors with your dog and buying a vehicle to enable that full experience is where you will need great storytellers to share their experience, and bridge the gap from the showroom floor to the smell of the forest. Creators provide a means to share the use cases of your product or service with their audiences and convert the consumers from the phase of consideration to action.

 

Research online purchase offline (“ROPO”)

More consumers will ask friends and family about their potential decision before making a purchase and run a search for reviews on the product or service. By sharing content through influencers, this becomes a readily available source of insight from respected peers in assisting with the purchase decision.

As a brand, if you were spending money on traditional advertising or display media, influencer marketing provides the same access to audience with the added benefits of credibility. Influencer marketing can also stimulate a feedback loop to learn about how the market receives and interacts with your product or service. The cream on top is the trust and credibility that tips a person considering your product, to actually buying it. Try your first campaign today.

Making use of great influencer marketing technology to leverage and report on your efforts also helps you win at your influencer marketing campaigns.

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When’s the best time to try out influencer marketing?

July 26, 2016 9:24 am Published by

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Many marketers are still trying to grasp the ‘what’ and the ‘why’ of influencer marketing, never mind the ‘when’.

The ‘what’ is simple to explain: it’s a form of marketing where brands use key individuals – called influencers – to deliver their messaging to a specific audience that the influencer has built up a relationship with.

The ‘why’ is equally simple: we trust product reviews and recommendations coming from our friends more than advertisements.

The ‘when’ is a little more strategic. It’s tempting to try out influencer marketing because it seems like a novelty (it’s not), but you’ll get the best results if you time your influencer campaign to when you’re trying to achieve very specific marketing goals.

Webfluential’s Kirsty Sharman wrote an article on Social Media Today, where she explained 6 perfect times for marketers to use influencer marketing. There’s even an infographic! Click here to read the full article.

 

influencer marketing - when to use (1)

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